Payza Improves Credit Card Transactions

Payza credit card update

The year is just getting started but Payza’s team of developers has already completed an important project that we think our customers will love: improved credit card payments and deposits!

While you won’t notice any changes to your Payza account, this update involves significant improvements to how our system executes credit card transactions to help ensure the best possible user experience.

Over the last year, we spoke to many customers who informed us of issues they faced when trying to make a credit card payment or a credit card deposit. Using this information, Payza’s development team implemented a number of fixes aimed at improving the experience for all our members.

With the latest improvements to credit card processing, members will face fewer declines when attempting to add funds or make a payment by credit card. One week after implementing this fix, we noticed credit card transaction declines decrease by over 50%, so more of our customers are able to complete their transactions on the first try.

We have also improved an issue with currency exchanges that was causing some members to experience higher than expected charges. We’re confident that with these new updates, our customers will love using their credit cards with Payza more than ever!

Our team will continue to monitor this feature to judge the success of our latest improvements. We welcome your comments and feedback and will be surveying selected users in the coming weeks.

For all the latest Payza news and updates, be sure to subscribe to the Payza Blog and follow Payza on Twitter and Facebook.

Which Payza Deposit Option Is Right for You?

Payza Deposit Options

No matter where you are in the world, there are many ways to load your Payza account. You can deposit by bank account, credit card, Bitcoin, or a number of specialty local options such as Interac for Canadian members, Boleto for members in Brazil, bKash for our Bangladeshi members, and more.

The safest way to shop or send money online is to use an e-wallet, such as the one provided by Payza. With an e-wallet, you can shop online or send money without exposing any private information to your merchant or recipient, such as your credit card or bank account details. Payza makes it easy to keep your e-wallet funded and ready for online purchases by providing members with a wide range of payment options. There are also several instant deposit options that let you go from an empty Payza account to a completed purchase in a matter of moments.

There are several ways to deposit money into your Payza account and while your options may vary depending on your country, Payza is committed to giving you the freedom to choose the right method for you. That’s why we are always working on ways to provide our members with the services and funding options that they want and need.

Here is a closer look at the different Payza deposit methods, along with complete instructions on how to use them:

Bank Account Deposits

The most common funding source for Payza e-wallets is bank accounts. There are two ways to add funds to Payza by bank account: Bank Transfer and Bank Wire. To deposit funds to your Payza account by bank transfer or bank wire takes a little longer than credit card deposits, but these transactions normally have lower fees.

When adding funds by bank transfer, first connect your bank account to your Payza account by following these steps:

  1. In your Payza account, click “Wallet” in the left-side column, then select “Bank Accounts”.
  2. Select the country where your bank account is located.
  3. Enter your bank account details in the fields provided, then click “Next”.
  4. Review the account details and click “I accept”.

If you are a US member with a US bank account, you must follow these steps to connect your bank account:

  1. In your Payza account, click “Wallet” in the left-side column, then select “Bank Accounts”.
  2. Click “Add a Bank Account”.
  3. Select United States as your country, then select “Deposit and Withdraw funds in local currency”.
  4. Enter your bank account details and click “Next”.
  5. Review your bank account details and Payza’s terms and conditions, then click “I accept, add bank account”.

Once connected, you can load your Payza e-wallet directly from your bank account by following these steps:

  1. In your Payza account, click “Add Funds” in the top menu, then select “Bank Account”.
  2. Select the Originating Country, the Bank Account you wish to use from the drop-down menu, and the Amount, and click “Next”.
  3. If you are asked to complete “Phone Validation”, follow the steps on screen to receive your confirmation code and enter it into your account.
  4. Review the details, enter your Transaction PIN, and click “Add Funds”.’

If Bank Transfers aren’t available for your country you can Deposit by Bank Wire. For bank wire deposits you do not need to connect your bank account to Payza, you can create a deposit right away. To complete a bank wire deposit, follow the instructions as above and Payza will provide you with a transaction summary and deposit instructions. Provide these details to your bank so that they can complete the transaction and wire the funds to your Payza account.

Credit Card Deposits

Credit cards are another popular way to add funds to your Payza account. Credit card deposits are instant and allow you to send or spend those funds right away, however, you won’t be able to use funds added by credit card for any activities that are considered a cash advance. This means that funds added by credit card cannot be used to buy Bitcoin and cannot be added to your Payza Card.

Before you can add funds using your credit card, you must first connect it to your Payza account by following these steps:

  1. In your Payza account, click “Wallet” in the left-side column, then select “Credit Cards”.
  2. Click “Add a Credit Card”.
  3. Enter your credit card details and click “Next”.
  4. Review and accept the terms and conditions, then click “Finish” to save your information.

In some cases, you may be required to validate your card prior to use. Find more information about validating your credit card in the Payza Reference Center.

Once connected, follow these steps to load your Payza account by credit card:

  1. In your Payza account, click “Add Funds” in the top menu and select “Credit Cards”.
  2. Select your credit card (you may add more than one card to your account).
  3. Enter your CSV/CVV number for that card (the three-digit number located on the reverse side of the card).
  4. Enter your deposit amount and click “Next”.
  5. Review the transaction details, enter your Payza Transaction PIN, and click “Add Funds” to complete your transaction.

Bitcoin Deposits

Payza Bitcoin deposits allow you fund your Payza account with either Bitcoin or US Dollars. You can choose to hold the Bitcoin that you send to Payza right in your account or sell that Bitcoin and fund your Payza account with the exchanged amount.

To make a Bitcoin deposit, follow these steps:

  1. In your Payza account, click “Add Funds” in the top menu.
  2. Select “Bitcoin”.
  3. Select whether you’d like the funds to be deposited in Bitcoin or to be converted into USD.
  4. Enter the deposit amount (in Bitcoin) and click “Next”.
  5. Review the details, enter your Transaction PIN, and click “Deposit”.
  6. Payza will provide you with a unique Bitcoin address and a set of instructions for completing your transaction.

When you load your Payza e-wallet by Bitcoin, the funds are credited to your account as soon as the Bitcoin transaction is confirmed and they can be used right away.

Altcoin Deposits

Currently, you can use altcoins to fund your Payza account by selling them in exchange for US Dollars. Once your altcoins are received, they will be automatically converted to USD, and that amount will be instantly added to your Payza account and you can spend it right away.

To make an Altcoin deposit, follow these steps:

  1. In your Payza account, click “Add Funds” in the top menu.
  2. Select “Altcoin”.
  3. Select the altcoin to exchange and the deposit amount in altcoin. Click “Next”.
  4. Review the details, enter your Transaction PIN, and click “Deposit”.
  5. Payza will provide you with a unique altcoin address for you to send your altcoins to and a set of instructions for completing your transaction.

An initial exchange rate will be shown at the time your deposit is created in your Payza account, but the final exchange rate will only be calculated when your altcoins are received by Payza and confirmed by the altcoin Blockchain or ledger.

When you load your Payza e-wallet by altcoins, the funds are credited to your account as soon as the altcoin transaction is confirmed. It is another instant deposit method that lets your send or spend your funds right away.

E-currency Exchanger Deposits

An e-currency exchanger is a third-party transfer service that allows you to send funds from one e-wallet service to another. Payza has authorized a number of exchangers to provide this service to our customers.

When adding funds to your account by Authorized Exchanger, follow these steps:

  1. In your Payza account, click “Add Funds” in the top menu.
  2. Select “Exchanger”.
  3. Choose from the list of Authorized Exchangers to complete your add funds transaction.
  4. Click the link to the Authorized Exchanger website and follow their instructions to set up your transaction.

In most cases, these deposits are carried out by the third party exchanger in 1-2 business days, but if you run into any issues completing these transactions, it is best to contact your exchanger directly before contacting Payza for support.

Local Deposit Options

Payza offers several local deposit options available to our members in specific countries. With new domestic services being introduced regularly, Payza continues to bring innovative services to customers all around the world.

In many cases, these specialty local deposit options are among the best options for people living in these countries. They generally have low fees and work with a system that locals are very familiar with. Providing these services is part of Payza’s commitment to giving our members the options they want.

Payza is committed to supporting local payment options for our users all around the world. New domestic deposit and withdrawal options are introduced all the time as Payza continues to add new services for our customers all over the globe.


For more information on adding funds, local payment options, and other Payza products and features, please visit the Payza Reference Center. Also, be sure to subscribe to our blog and follow us on Facebook and Twitter as well.

Payza Lowers Euro Bank Transfer Deposit Fee

Payza Lowers Euro Bank Transfer Deposit Fee

Payza always strives to offer the best services and lowest fees for our members, which is why last week we lowered our Bitcoin transaction fees and this week we are lowering our Euro bank transfer deposit fee! It is now even more affordable to add Euros by bank transfer to your Payza account.

The fee to add Euros by bank transfer to your Payza e-Wallet has dropped from €2.50 to €1.00 for deposits under €200. Bank transfer deposits over €200 are still free!

Fees for Adding Euro Funds by Bank Transfer

Deposit Rate per Transaction
Less than €200.00 EUR €2.50 EUR
€1.00 EUR
€200.00 EUR and up FREE

Anyone with a bank account from a SEPA country (Single Euro Payments Area) can take advantage of the lower fee. We’ve also made it very easy to add funds to your Payza account by bank transfer from a SEPA bank account because you don’t need to connect your bank account to your Payza account first.

How to Add Funds by Bank Transfer

  1. In your Payza account, click “Add Funds” in the top menu.
  2. Select “Bank Account”.
  3. Select the originating country of your bank account, your currency, and enter the amount you wish to deposit. Click “Next”.
  4. If you are asked to complete “Phone Validation” to validate your identity, follow the steps on the screen to receive your confirmation code by voice call or SMS and enter it into your account.
  5. Review the details of your deposit, enter your Transaction PIN, then click “Add Funds”.

Once you have completed these steps, you’ll be presented with instructions to give to your bank in order to complete the deposit. You can complete the deposit in person, by phone, or online, depending on the services your bank offers.

An Add Funds by Bank Transfer transaction takes 3 to 6 business days to complete from the time the funds are transferred by your bank. For more information about adding funds to your Payza account by bank transfer, or for any other questions you have about Payza, be sure to check out our helpful Reference Center which is full of articles to help you get the most out of your Payza account.

For all the latest Payza news and updates, be sure to subscribe to the Payza blog and follow us on Facebook and Twitter as well.

Payza Introduces the Flexepin Deposit Feature

Payza Introduces the Flexepin Deposit Feature

Payza always works hard to provide the best access possible for e-commerce and online money transfers to all our members, all over the world. Today we are proud to present yet another deposit feature available for our Payza members: Add Funds by Flexepin. This feature is available everywhere and carries a 3-6% fee, depending on the chosen currency.

“A Flexepin Cash Top-Up Voucher is a prepaid voucher that lets you top-up your accounts to make secure, hassle-free online payments. Because Flexepin are prepaid, the risk of having your identity and banking information exposed online is eliminated. This makes it safer than conventional online payment methods. You can purchase Flexepin Cash Top-Up Vouchers at a variety of locations globally, in various currencies and pre-determined amounts.” (Source: Flexepin)

The Flexepin Deposit Feature is the fourth new funding option that Payza has introduced this year, the previous ones being the Add Funds by Boleto feature in February, the Add Funds by Oxxo feature in April, and the Add Funds by Paysafecard feature in April.

Add Funds by Flexepin – How it works

To load your Payza e-wallet using the Flexepin deposit feature is easy and the transaction is processed instantly, which means that your money is available to be sent or spent as soon as the transaction is completed.

Here’s how it works:

  1. Purchase your cash top-up voucher from a Flexepin Outlet.
  2. In your Payza Account, click “Add Funds” in the top menu.
  3. Select “Flexepin”.
  4. Select the balance in which you want to make the deposit.
  5. Enter the 16-digit PIN number from your Flexepin voucher, then click “Next”.
  6. Enter your Payza Transaction PIN to confirm the transaction.

Once the transaction is completed, your funds will be credited to your Payza balance and ready to use.

Payza Introduces Cryptocurrency Address Manager for Easy Bitcoin Transfers

Payza Introduces Cryptocurrency Address Manager for Easy Bitcoin Transfers

Payza members now have the full functionality of a Bitcoin wallet within their Payza accounts

Payza is proud to introduce our newest cryptocurrency feature: Cryptocurrency Address Manager. Payza members can now generate their own Bitcoin addresses and QR codes for their Payza account. These are multi-use addresses that can be used to receive Bitcoin from other Bitcoin wallets without first having to set up an Add Funds by Bitcoin transaction.

This new feature lets you generate and manage cryptocurrency addresses right inside your Payza account. Although only Bitcoin addresses are currently supported, other cryptocurrencies will be added in upcoming releases.

For merchants using Payza to process Bitcoin payments, we advise you to continue processing Bitcoin payments as before, because the new process for generating Bitcoin addresses can’t be used to tie customer payment information to transactions. This means that it will be difficult for merchants to associate a payment with a specific customer and it will be impossible to automate post-payment processes. The already existing method for processing Bitcoin payments also allows for better testing and automation through the new Payza Test Center.

How to a Generate Payza Bitcoin Address:

  1. In your Payza account, click “Wallet” in the left-hand column.
  2. Select “Cryptocurrency Address Manager”.
  3. Select “Bitcoin” as the currency in the drop-down menu.
  4. Click “Generate New Address”.

A new Bitcoin address and QR code will be generated and listed in the Cryptocurrency Address Manager section. Use the generated Bitcoin address to receive bitcoins from other Bitcoin wallets.

Payza Cryptocurrency Address Manager

 

When you receive bitcoins to your Payza Bitcoin address, your balance will instantly and automatically be updated and you’ll receive an email notification letting you know that you’ve successfully received Bitcoin.

Managing Cryptocurrency Addresses

When you need to manage and organize your Payza cryptocurrency addresses, you will find them all in the Cryptocurrency Address Manager section within your Payza account. The cryptocurrency addresses can be used multiple times to receive funds.

At the top of this page, you will see how many current cryptocurrency addresses are linked to your Payza account. You can use the search bar to review the activity on different addresses or to find all the addresses associated with a specific cryptocurrency. The Cryptocurrency Address Manager also shows you the amount of cryptocurrency you have received to each address in your Payza account. This amount will appear next to each address and QR Code under the heading “Amount Received”.

You can have a maximum of 50 cryptocurrency addresses listed in your Payza account. To generate additional addresses, you will have to remove an existing address. To remove an existing address, simply click the “Remove” option next to the cryptocurrency address you wish to remove.

A removed address will still be associated to your Payza account and will re-appear in the list if someone sends funds to it. So even if someone sends Bitcoin to an address that you have removed, you will still receive those bitcoins without problem.

If you have several cryptocurrency addresses listed in your Payza account, you can find one easily by entering the cryptocurrency address under “Find Existing Address” in the Cryptocurrency Address Manager section within your Payza account:

  1. In your Payza account, click “Wallet” in the left-hand column.
  2. Select “Cryptocurrency Address Manager”.
  3. Enter the cryptocurrency address you are searching for under “Find Existing Address”.

Coming Soon to the Payza App

The Cryptocurrency Address Manager is only available through the Payza desktop site for now, but will be available for the Payza App in a future update.

For more information and to stay up to date with the latest Payza news, be sure to subscribe to the Payza Blog and follow us on Facebook and Twitter.

Payza Opens Online Payment Platform to Chinese Market

payza news media coverage

Payza users in China can now use Chinese Yuan for global online transactions, added to their e-wallets via WeChat, UnionPay or ePayLinks

LONDON, April 26, 2017 — Payza, a leading global online payment platform, announced that Payza members in China can now load their Payza e-wallets using popular local options WeChat, UnionPay, and ePayLinks. Chinese Payza members can also perform online transactions in Chinese Yuan Renminbi (CYR).

The company has offered basic services in China since 2012, however, this is the first of several targeted initiatives being developed by Payza to support the country’s growing e-commerce landscape. Chinese Yuan Renminbi deposits are processed within 2 business days for a 5% fee. These new deposit options aim to meet the daily e-commerce needs of shoppers in China.

“This is the fourth specialty deposit option Payza has launched this year, following Boleto in Brazil, Oxxo in Mexico, and Paysafecard deposits, which are available in over 40 countries,” explained Firoz Patel, Global Executive VP for Payza. “We are committed to delivering local deposit and withdrawal options specific to our customers’ preferred method by region and these new services in China are an important step in that direction.”

According to a recent report by China’s National Bureau of Statistics, the Chinese e-commerce market growth rate increased by 26.2% in 2016. China’s growing middle class, already equal in size to the entire U.S. population, is keen for premium quality foreign products. By 2020, at least a quarter of the population will be shopping directly on foreign-based e-commerce sites or through third-party cross-border retailers.

Payza’s new deposit options for Chinese members are expected to strengthen both domestic and cross-border e-commerce; and are aligned with the platform’s initiative to offer targeted local currency initiatives to key markets such as in India, Bangladesh, Mexico and Brazil.

About Payza
Payza is an award-winning payments technology company. The highly secure platform provides businesses and consumers around the world with practical solutions for processing online payments. Payza supports 26 currencies and serves over 13 million members in more than 190 countries.

Payza serves traditional and emerging markets, providing a wide range of built-in tools including: Online payment processing, online global money transfers, fraud screening, subscription billing, transaction dispute resolution, cryptocurrency exchange services, and global payouts.

More information is available about Payza on its website (http://www.payza.com), Facebook, Twitter, LinkedIn, and the company’s blog.

Oi Brazil! Add Funds to Your Payza Account with Boleto and Make Transactions in Brazilian Real

New services for Payza members in Brazil, the land of sun, tans, and monuments by Niemeyer.

Our Brazilian members can now add funds to their Payza accounts using the popular Boleto payment system. As simple as paying a utility bill, a Boleto money transfer takes one to two business days to process and those funds will then be available within your account. The fee to Add Funds by Boleto is 5%.

How to Add Funds by Boleto

Adding funds to your Payza account e-wallet using Boleto is simple. First, request the deposit from your Payza account, then pay the deposit at an authorized processor, such as a post office, bank, or supermarket. That’s all there is to it, in a couple of days, those funds will be credited to your Payza account and ready to spend.

Here are the precise steps to follow:

  1. In your Payza account, click “Add Funds” in the top menu.
  2. Select “Boleto”.
  3. Enter the amount of Reals you want to deposit, your Boleto Personal Identification Number, and an optional “Description”.
  4. Click “Add Funds”.
  5. Review and confirm your transaction request.
  6. We will provide you with your Boleto transaction number. It is important to print or write down this information in order to complete your deposit.
  7. Visit an authorized processor with your transaction number and pay for your deposit.

Making transactions with Brazilian Reals

With the Boleto deposit option now linked to Payza, we were able to add the Brazilian Real to our list of currencies you can use to make most—but not all—online transactions with your Payza account.

You can perform the following transactions using Brazilian Reals:

  • Deposits to Payza
  • Make online payments and send funds
  • Convert Reals to foreign currencies supported by Payza, such as US Dollars

For more information on Boleto, on services in Brazil, and for all other Payza news and updates, be sure to subscribe to our blog.

Takas or Foreign Currency: Adding Funds to Payza in Bangladesh

As a Payza member in Bangladesh, you have Add Funds options to help you fund your Payza account. From bank wires to mobile money transfers using bKash, Payza’s options let you add funds in either Takas (BDT) or a foreign currency.

Because of regulations from the central Bank of Bangladesh that impose strict currency controls, it is often not possible to convert funds added in Takas into a foreign currency, or to convert foreign currencies into Takas. That means it is important to be sure you are adding funds in the right currency to your Payza account to meet your needs.

This table shows you which methods can be used to Add Funds to your Payza account in Takas and which methods can be used to add foreign currency funds to your account:

Even though you won’t be able to convert your Takas into another currency, you can use these funds to shop online at many e-commerce merchants in Bangladesh. Our partnership with SSLCommerz means there will soon be hundreds of merchants in Bangladesh who will accept Payza payments in Takas.

Adding funds in Takas

To add Takas to your Payza account, you can use either the Add Funds by bKash option, or the Add Funds by Bank Transfer Option.

Follow these steps to Add Funds by bKash:

1) In your Payza account, click “Add Funds” in the top menu.
2) Select “bKash”.
3) Follow the instructions to send money from your bKash account to Payza.
4) When you receive your confirmation code or bKash Transaction ID, enter that information and click “Create Transaction”.
5) Review the transaction details and confirm the deposit.

To add Takas by bank transfer, you must first add and validate your bank account. This blog post has more information to help you connect your Bangladeshi bank account to your Payza account: How to: Validate Your Bank Account with Micro-Deposits.

Over-the-counter Bank Transactions

An additional method to add funds in Takas to your Payza account is the Over-The-Counter Bank Transactions option. This option is currently unavailable but will return in the near future.

Visualizing Payza’s New Fee Structure

Payza Fees

Payza has updated our fees. To help you visualize changes to our fees and see how you can best save money, we’ve created this handy infographic.

Payza Fees

 

With this new fee structure, you will benefit from significant discounts on many of our most popular online payment services. You will save 60% on bank wire deposits to your Payza account and you will save 40% on bank wire withdrawals (Canadian and US Dollars, Euros and British Pounds). Bank transfers within most Single European Payments Area (SEPA) countries will benefit from a 50% reduction in fees when adding funds to their account, and a 17% lower fee for withdrawals.

The fee for receiving payments and money between Payza accounts has increased by 0.4% and five cents; the fee for receiving online credit card payments has increased by 0.5% and six cents.

The fee for foreign currency exchange remains at 2.5%; however, we have made a simplified, all-in-one fee for foreign currency exchanges that are required for an online transaction, being 3.5%; previously, two charges were applied: one for exchange and one for the transaction.

Payza Reduces Credit Card Deposit Fees

Payza Credit Card Deposit

Payza is pleased to announce that the fees for credit card deposits and direct credit card payments are being reduced for all of our members in over 190 countries around the world. Our team has been working hard behind the scenes to bring more value to your Payza account, and they’ve delivered.

For deposits, when you use the Add Funds by Credit Card option, you’ll notice fees are 2% lower, down to 5%. We also reduced the fee for merchants on direct credit card payments by 2.5%, which means that Payza merchants can now process credit card payments for as little as 6.49% +0.59$ depending on their industry.

The new fees were made possible thanks to countless hours of hard work by our team negotiating lower rates with our partners in order to pass these savings onto you, Payza’s valued members. For more information about all of Payza’s fees, visit our Fees Page.

“Credit Cards” by: Sean MacEntee is licensed under CC BY 2.0