Before you can use Payza to process online payments on your website, you will need to get your website approved by our team. We use these reviews to ensure your website or online marketplace complies with the Payza User Agreement, and that it meets best practices in e-commerce and minimum standards for secure payments.
This may seem complicated, but submitting your website for review is actually very simple. Once your website is approved, Payza can provide you with a full suite of online payment options, namely Payza e-wallet payments, credit card payments, and even specialty payment options like Bitcoin and Interac online (Canadian debit transactions).
We recently added new requirements for information you must include with your website. Since this change was made, many websites submitted for review did not include all of the information required. When this happens, business owners will need to resubmit their site for a second review with that information included. It is easy to ensure your website is approved the first time around by following the instructions provided below.
What we look for in our review
At the end of our website review, our team should have a clear understanding of your business. Here are some examples of what our review team is checking for:
- The business model and industry sector;
- The pricing model for your business;
- The goods or services you sell;
- Your contact information, including your registered business address, email, and phone number;
- The URLs where your Payza Payment Buttons (“Buy Now”, “Subscribe”, or “Donate” buttons) can be found.
The information on your website must match the information listed in your Payza profile. Making this information clear and easy to find on your site will make it more likely that your website will be approved on the first submission.
Before submitting your site, you should review it yourself, or with a friend or business associate, to make sure this information can be easily found. If you have trouble finding the information on your own website, there’s a good chance our review team will have the same difficulties. That’s a clear sign this information should be more prominent.
Top reasons why businesses must resubmit their website
Nearly 85% of websites that were required to resubmit were missing some or all of the following details:
- Your site must list your registered business address, email, and phone number. We recommend that you have all of this information available at the bottom of your homepage, or listed on a “Contact” or “About Us” page.
- You are also required to provide your Refund Policy and your website’s Terms of Service.
Login credentials to access the members’ area of a site
- Some businesses restrict access to their digital storefronts by requiring customers to first sign in to a members’ area. Restricting access to digital storefronts is common, for example, with websites selling adult content.
- If your business restricts access to your digital storefront, you must provide Payza with test login credentials (that is, a username and password for a guest login). Our review team must be able to review all pages of your website available to your customers, including the pages of your members’ area.
Payment Button placement
- This is a new requirement. You must now indicate the exact URLs where your Payza Payment Buttons are placed.
- If you have not yet integrated Payza Payment Buttons on your website, you should do so before submitting your site for review.
If you are missing any of the required information when you submit your website for review, it will be declined and you will be asked to resubmit your site. Our team will inform you by email of the changes needed before your site can be approved. You may request a second review after you complete the necessary updates or provide the missing information.
This simple checklist can help you get your website approved on the first submission: