We have encountered some technical issues with loading and unloading the Payza prepaid card. To prevent any further issues, we have temporarily disabled the feature to add funds from your e-wallet to your prepaid card and to unload funds from your card back to your e-wallet. We are currently investigating the source of this problem and will keep you posted on any and all developments.
If you already have funds on your prepaid card, you should not experience any problems. You can use them as you would normally: shop online or in stores, and withdraw cash at any Visa-sponsored ATM.
Any remaining funds on your prepaid card will not be transferred to the substitute card. You can still use the card to make a purchase or withdraw the funds at an ATM. If you dispose of or destroy your prepaid card, any remaining funds will be lost. You can view the remaining balance within your Payza account.
We apologize for this inconvenience and thank you for your continued patience and understanding.