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Thinking Outside the (Office) Box: Remote Teams

We’ve shared a lot about working online, but what if you’re the one doing the hiring? Many of the benefits of working remotely are obvious to the freelancer – no commute, flexible schedule, etc. – but the benefits can extend to everyone. Working with remote teams could be just what your business needs.

It’s certainly becoming more common – between 2005 and 2012, the amount of remote employees has grown by 8-10%. And its benefits are becoming more obvious – according to a study from Cisco, 69% of remote employees are more productive, 75% complete their work in a more timely manner, and 83% percent said that their communication and collaboration is as good as, or better, than when working in-office.

This study certainly suggests that remote teams can work at least as well as in-office teams, as long the company provides them with the proper tools and environment to foster success.

How to Build a Winning Remote Team

As a global e-commerce provider, Payza has plenty of experience with remote teams, and we’d like to share some of our winning techniques when it comes to getting the most out of them:

1. Hire the right people. Hiring the right people is the most important part of any team – the distinction here is that the right people for an in-office team may not always be the right people for a virtual team, and vice-versa. Remote workers need to be skilled independent workers, so it’s important that your remote employees inspire trust from you and from others.

2. Emphasize clarity. Remote teams communicate almost exclusively through text on a screen, so clarity of communication is a very important skill. This becomes especially important when you consider that remote workers all have their own schedules, and missing information can create a snowball effect of delays. Therefore, when choosing between several candidates with similar qualifications, always choose the better writer.

3. Turn the pros into cons. Though it may seem like there’s something lost when coworkers aren’t in the same building, coworkers are still bonding – and may be even forming deeper relationships. When teams can’t get to know each other during lunch hour or around the coffee machine, they instead bond over how they work together and what they accomplish. By working on independent schedules, each member of the team is less likely to be distracted from their own routine and momentum. And virtual teams place a greater emphasis on clarity of communication, since they can’t be available to explain themselves at a moment’s notice.

4. Focus on team-building. Remote workers should be connected and stay informed about what everybody is doing. This is a necessary part of fostering trust and strong relationships. It also maintains morale by inspiring focus from the team and giving them a clear direction and momentum. By encouraging a “teamwork” attitude, remote workers will be more likely to go beyond their roles and contribute to the greater success of the team as a whole.

Is It For You?

If you’re new to the idea of a remote team, it may seem like risky business. You may look at your employees and wonder how they could get anything done outside of the workplace – but you’d surprised. Working remotely isn’t for everybody, but when it works teams are often happier, more productive, and more cost-efficient for you to manage.

The next time you’re looking to expand your business, try thinking outside of the office box.

Payza can help! Our Merchant Accounts are specifically designed for online businesses. With the Corporate Disbursements feature, you can pay all your remote workers with the click of a button, at no cost to you! Visit us at to learn more about our comprehensive suite of business tools.